01
Dropbox Dash · Growth & onboarding platform
From sales-managed setup to self-serve onboarding
Led end-to-end development of Dash’s first in-product onboarding workflow, replacing a sales-managed process with an experience that reached 54% completion.Architecture & executionBuilt reusable onboarding primitives and the orchestration needed to make multi-step setup observable, resilient, and safe to roll out. Continued as technical owner after launch, supporting reliability and iteration.
Technical leadershipCoordinated 4–6 engineers and partners from five additional teams across architecture, implementation, rollout, and production support. At least four additional Dash teams adopted the shared platform.
Welcome modalsTooltip toursConnector upsellsEmpty statesOrchestration guards






